Sitemeter Responds!
There’s been a bit of backlash against Sitemeter since they “upgraded” to a new system that appears to be a reaction to Google’s Analytics offering.
Nobody appeared to be happy. I’m not either.
I just checked Sitemeter and got this:
We are in the process of rolling back SiteMeter to the former system.
SiteMeter should be back online soon.
Please check back later.
Sorry for inconvenience.Sincerely, SiteMeter Support Team.
Apparently they were listening!
UPDATE: Jed is impressed with Sitemeter’s responsiveness.
UPDATE II: Sitemeter apologizes:
Dear Valued SiteMeter Customers,
As you’re no doubt aware by now, we’ve chosen to roll back our website to the previous “classic” version.
Based on some performance issues we were experiencing along with feedback from the community it appears we have pushed our new site live prematurely.
Our intention is and has always been to offer you, our customer’s better tools and more accurate data. Obviously we fell short of this. The first thing we need to do, moving forward, is to roll out new product releases in parallel to our current platform. This will give everyone a chance to try out, evaluate, and comment on our new concepts.
We would also like to take this opportunity to ask those of you who had issues or concerns with the new site to participate in future beta testing. We had originally asked for Beta Tester in two of our newsletters sent earlier this year so we’re eager to build our beta group even larger. If you’re interested in participating please send us an email using our support ticketing system with BETA TESTER in the subject line of your email.
In the near term we’ll be evaluating the performance issues and feedback from our community. If you have additional input that would help us build you a better product we’d like to hear from you.
We apologize for the botched rollout and will do our best to make sure the next time we do this it has your full support and blessing.
Sincerely,
The SiteMeter Team
Good on ’em! Just make sure you continue to offer “SiteMeter Classic.”